FAQ

General Questions

+ Is my information secure?

Yes. Your privacy is important to us and we ensure that all of your information is stored and transferred securely.

Selling

+ How Does Selling Work?

This is not your typical “consignment” store, you can keep your duds until they sell (and you can keep more profits too).

  1. Sign in (or create an account) and click on SELL, from there just follow the steps to submit your item. All listings are absolutely free!
  2. Once your listing is sent, give us 48 to 72 hours to review it. If approved, you will be sent an email notifying you that your item is live.
  3. Once your item sells, you will be sent a pre-paid UPS label. Simply package your item and ship to seller within 48 hours.

+ What does it cost to list an item?

There is no cost to list an item with us. When the item sells, you will keep a varied percentage of the profits depending on how long it was listed for.

  • Sells within 7 days – you keep 92%
  • Sells within 14 days – you keep 88%
  • Sells after 14 days – you keep 82%

Buying

+ How Does Buying Work?

We aim to make your shopping experience more gratifying by keeping the buying process quick and simple.

  1. You don’t need to sell items in order to buy items. Just browse merchandise and click on purchase at any time, just like any online store.
  2. You don’t pay any transaction fees for purchasing items. You are only responsible for shipping costs via UPS.
  3. All pre-owned items are non-refundable. Please check our FAQ page fore more information on this.